Contacts
Use the details below for questions about this website. For help with a casino account, deposit or withdrawal, contact the operator directly.
Write to us at support address. The address is built from this site's domain, so it appears once the page has loaded. We aim to reply to genuine questions within a few working days.
What we can help with
- Corrections to facts shown on this guide.
- Broken links or pages that do not load.
- Privacy requests, such as asking us to delete data we hold about you.
- Affiliate partnership enquiries about MateSlots Affiliates.
What we cannot help with
We do not run the casino. We cannot see accounts, reverse transactions, release bonuses or change withdrawal limits. Those requests go to MateSlots support, which the operator lists as 24/7 Live Chat, Email Support and a Help Center, in English.
Operator details
| Brand | MateSlots Casino |
|---|---|
| Operator | Mateslots Entertainment N.V. |
| Website | www.themateslots.com |
| Support languages | English |
If gambling is a problem
Free, confidential help is available any time. In Australia, call Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. To exclude yourself from licensed Australian wagering services, see BetStop.